Built for supported living

Care management that puts people first

Vigil is the care management platform built specifically for supported living services — for teams supporting people with learning disabilities and autism. No bloat. No faff. Just what you need.

✓ Designed for learning disabilities & autism✓ GDPR compliant✓ CQC inspection ready✓ Runs on any device✓ No per-user pricing✓ Fully customisable per company

Most care software wasn't built for this

Generic systems built for nursing homes get bolted onto supported living services. The result? Staff avoid them, records go missing, and managers scramble before inspections.

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Paperwork overload

Duplicate forms, handwritten logs and filing cabinets full of paper. Valuable time spent on admin instead of the people you support.

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Invisible to families

Families are often left in the dark. Phone calls, emails, chasing updates. No simple way to see what's happening day to day.

⚠️

CQC anxiety

Scrambling to pull records together before an inspection. Gaps in documentation, inconsistent recording, avoidable stress.

Vigil was built to fix exactly this, specifically for supported living.

Everything your service needs, nothing it doesn't

Every feature in Vigil was chosen because a supported living service actually needs it.

Daily Records

Log care, activities, mood, fluid intake and sleep in seconds. Structured enough for CQC, simple enough for every shift.

Person-Centred Support Plans

My Life, My Routines, Communication Passport — structured around the person, not the paperwork. Written in their voice.

Incident & Accident Reporting

Capture incidents, accidents, near-misses and behaviours of concern with body maps, witness statements and follow-up actions.

Medication Management

Daily medication recording with prompts, allergies tracking and health monitoring. Clear, auditable, safe.

Visitor Access

Families and professionals access their loved one's records via a secure PIN — no login required. Transparent, trusted care.

Manager Reports & Oversight

Live oversight across your whole service. Spot gaps in recording, track incident trends and stay CQC-ready every day.

A complete picture of every person you support

Every resident has a full profile: their support plan, daily records, incidents, medication, contacts, and visitor access — all in one place. Written in plain English, not clinical jargon.

Support plans written around the person — their voice, their choices
Daily records that take under 2 minutes to complete
Families can see care records any time via secure PIN
Key worker oversight with real-time notifications
vigilcare.co.uk/dashboard
VigilLake View
NE
People
Handover
Reports
JW

Jamie Whitfield

Autism · AAC user

PS
KB

Kezia Brown

Down syndrome

DF
TP

Tyler Patel

Autism · ADHD

JT
MH

Mia Holloway

Cerebral palsy · Epilepsy

PS
SR

Sophie Reeves

Autism · Epilepsy

JT

+ 3 more residents

Why care providers choose Vigil

Not because it ticks boxes — because it actually works for the people using it.

01

Built for supported living, not adapted from it

Vigil was designed from the ground up for supported living services — specifically for people with learning disabilities and autism. Not a generic care system with a new logo.

02

Simple enough for every shift worker

If your team dreads logging in to your current system, Vigil will feel like a breath of fresh air. Clean, clear, fast. No training manual required.

03

Transparent for families, powerful for managers

Families can see how their loved one is doing with a simple PIN code. Managers get full oversight, reports and audit trails. Everyone stays in the loop.

04

Tailored to your service, not everyone else's

Every company can turn modules on or off — medications, finance, body maps, PEEP documents and more. If you don't use it, your team won't see it. No clutter, no confusion.

⚙️ Built to flex around your service

Your service, your modules

Every company on Vigil can be configured differently. Turn modules on or off with a single toggle — disabled features are completely hidden from your team.

💊Medication RecordingDaily & PRN
💰Finance & Petty CashLedger & audit
🎯Goals & OutcomesProgress tracking
👨‍👩‍👧Family PortalSecure PIN access
🚨PEEP DocumentsEvacuation plans
⚠️Risk AssessmentsSafety planning
📁Key DocumentsCentral storage
🩺Body MapsSkin & wounds
🩹Pressure MonitoringArea assessments
🚿Continence TrackingAd-hoc category
🚗Vehicle RecordsTransport logs
🏥Hospital PackAdmission ready

One platform, configured for you

Whether you run a single supported living house or a network of services across the country, each location gets exactly the tools it needs — nothing more, nothing less. Managers control it. Staff only see what's relevant. No retraining required.

What care teams are saying

Real feedback from real teams — more coming soon.

Testimonial coming soon

Testimonial coming soon

Testimonial coming soon

Free · No commitment

See Vigil in action

Book a free 30-minute demo and we'll show you exactly how Vigil works for your type of service. No sales pressure — just a genuine walkthrough.

30 minutes, no longer
💻Video call — no travel required
🎯Tailored to your service
✉️We'll follow up with a recording

No commitment. No sales pressure. Just a 30-minute walkthrough.